Answers, before you have to ask.
Ordering, delivery and payments โ the questions readers actually write in about.
- Reply time
- < 1 day
- Channels
- 3
- Languages
- 23
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Four things that solve most of what lands in our inbox.
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01
Track an order
Every dispatch sends an SMS and email with a live tracking link. It also sits under Orders in your account.
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02
Change an address
Possible until the parcel is handed to the courier. Message us with the order number and the new address.
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03
A book arrived damaged
If the parcel looks damaged or tampered with, refuse it at the door and message us with your order number.
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04
Find a book we do not list
If it is in print in an Indian language, ask. We source titles on request from publishers we work with.
Frequently asked
Tap a question to open it.
How long does delivery take?
Orders are dispatched within 48 hours. The courier's estimated delivery date is shown at checkout and in your tracking link.
Do you ship outside India?
Please write to us with the book and your country and we will tell you what is possible.
Can I pay cash on delivery?
Yes, where it is available for your pincode. You will see the option at checkout.
Is an edition out of stock or out of print?
Out-of-stock books show a Notify me button โ we tell you the moment it is back. For out-of-print titles, write to us and we will try to source it.
Can I buy a digital and a print copy together?
Yes. They are separate line items and the digital copy unlocks in the app the moment payment clears.
